I placed an order for a dog kennel and it was submitted before I had an opportunity to...

GetHuman1654083's customer service issue with Groupon from November 2018

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GetHuman1654083's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1654083 will want to follow the link below to head to their help center. We will check on GetHuman1654083 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1654083 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1654083's own words
I placed an order for a dog kennel and it was submitted before I had an opportunity to update the shipping address. As soon as it was submitted, I immediately tried to correct it, and spent close to * hrs via the website trying to get it fixed, without any success. And now its stating that the order is unable to be edited. What in the world is going on? Could someone pease call me so I can get this updated, thank you. Joann Link ***-***-****
GetHuman1654083 did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman1654083
Nov 29th, 2018 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 99028 others
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GetHuman1654083 started working on this issue
Nov 29th, 2018 5:13pm