I placed an order for a dog kennel and it was submitted before I had an opportunity to...
GetHuman1654083's customer service issue with Groupon from November 2018
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GetHuman1654083's next move: go to the Groupon help center.
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Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1654083's own words
I placed an order for a dog kennel and it was submitted before I had an opportunity to update the shipping address. As soon as it was submitted, I immediately tried to correct it, and spent close to * hrs via the website trying to get it fixed, without any success. And now its stating that the order is unable to be edited. What in the world is going on? Could someone pease call me so I can get this updated, thank you. Joann Link ***-***-****
GetHuman1654083 did not yet indicate what Groupon should do to make this right.
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