I purchased the wrong location for Montauk Salt Cave I saw I could trade it in so I loo...

GetHuman-mariapug's customer service issue with Groupon from November 2018

Help with my Groupon issue
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-mariapug's own words
I purchased the wrong location for Montauk Salt Cave I saw I could trade it in so I looked for the other location and when I found the correct location. I couldn’t find where to trade it in. Please help me I purchased * one was a gift for my daughter for Christmas and she could never use it. She has * babies and works full time I was buying it for her because she has severe sinus problems and for her to relax.**Thank you for your help in this matter,*Maria Puglisi
GetHuman-mariapug did not yet indicate what Groupon should do to make this right.
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How GetHuman-mariapug fixed the problem
Sorry hit the wrong button I didn’t fix anything
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Groupon

Customer service issue
Reported by GetHuman-mariapug
Nov 29th, 2018 - 9 mons ago
I have an issue with Groupon too
Fixed
Seen by 3 customers so far
Similar issue to 98529 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-mariapug started working on this issue
Nov 29th, 2018 5:44am
GetHuman-mariapug confirmed the issue is fixed. Hooray!
Nov 29th, 2018 5:46am