Hello,*I have been trying to contact you for a couple of days. I placed an order with y...

GetHuman-jannenem's customer service issue with Groupon from November 2018

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-jannenem's own words
Hello,*I have been trying to contact you for a couple of days. I placed an order with you on Nov **. When I tried to put in my credit card, your website said "unable to process" I then put the order in again and paid with my other credit card. I checked my bank and the order was taken out of both my credit cards. I now have duplicates of everything I ordered. I tried to do a return from your website but I keep getting a message saying "temporarily unavailable" for days. I would like to return the doubles and be refunded. Please help me with this.
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Customer service issue
Reported by GetHuman-jannenem
Nov 28th, 2018 - 9 mons ago
I have an issue with Groupon too
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Seen by 4 customers so far
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GetHuman-jannenem started working on this issue
Nov 28th, 2018 8:39pm