I purchased a Groupon for collage and my total order was supposed to be ** dollars but...

GetHuman1647100's customer service issue with Groupon from November 2018

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GetHuman1647100's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1647100 will want to follow the link below to head to their help center. We will check on GetHuman1647100 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1647100 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1647100's own words
I purchased a Groupon for collage and my total order was supposed to be ** dollars but I ended up paying about ** dollars, and I don’t think that’s fair because I had paid already on Groupon! And it’s a gift for my grandson and his girlfriend! And I’m not happy because I’ve been trying to contact you guys for a week now!!! And no reply’s at all! And I’m getting really frustrated and I’m not happy with this experience at all
GetHuman1647100 did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman1647100
Nov 28th, 2018 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 7 customers so far
Similar issue to 97738 others
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GetHuman1647100 started working on this issue
Nov 28th, 2018 6:30pm