I want a refund for a massage purchased ********** with Eleglant Touch Massage in Ocala...

GetHuman1452902's customer service issue with Groupon from December 2018

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GetHuman1452902's next move: try the Groupon help center again.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1452902 will want to follow the link below to head to their help center. We will check on GetHuman1452902 later to make sure it's all set or try to help escalate.
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Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1452902's own words
I want a refund for a massage purchased ********** with Eleglant Touch Massage in Ocala Fl. I paid $**.**. No one ever returns my calls to make appointment. My order* is ****-******-******. I need a response AASP. My Groupon expires on *********. My name is Morris Crane. email is *****@***.com. please respond ASAP THANKS. my phone* is ***-***-****. I have used Groupon many times over past * years & expect a quick responce
GetHuman1452902 did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman1452902
Dec 5th, 2018 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 107685 others
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GetHuman1452902 started working on this issue
Dec 5th, 2018 11:01pm