Dec *, ****, I purchased Sealy Titanium **" Plush Pillowtop Queen Mattress Set *Order...

GetHuman1698471's customer service issue with Groupon from December 2018

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The issue in GetHuman1698471's own words
Dec *, ****, I purchased Sealy Titanium **" Plush Pillowtop Queen Mattress Set *Order *********** as a gift for my daughter at her home in *** Providence HWY, Westwood, MA ***** at a cost of $***.** ($***.** * $**.** tax)*It is due to be delivered between Dec **-**th. The charge is pending on my American Express card ending in ****.*I just found out today that the box spring will not fit through my daughters bedroom doorway. It either needs a SPLIT QUEEN box spring or I must cancel the order. Since it was a surprise for XMAS I was not aware that she needed a SPLIT QUEEN. She has had to reorder the past one for her room and her daughters room. The Groupon says no refunds or returns unless damaged. It is still pending in my AMEX account. I can be reached at ***-***-****. Julia Ojeda
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Customer service issue
Reported by GetHuman1698471
Dec 5th, 2018 - a mon ago
I have an issue with Groupon too
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Seen by 3 customers so far
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GetHuman1698471 started working on this issue
Dec 5th, 2018 10:31pm