I need full refund for my orders, i have been trying to reach someone and i have not be...

GetHuman1697114's customer service issue with Groupon from December 2018

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GetHuman1697114's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1697114 will want to follow the link below to head to their help center. We will check on GetHuman1697114 later to make sure it's all set or try to help escalate.
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Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1697114's own words
I need full refund for my orders, i have been trying to reach someone and i have not been able to reach someone for almost two weeks... **I only order * spa and they have two, and two of my orders said it was deliver and i have not receive it. *I track it, i called they say groupon has to help, Its not fair for me to spend my hard earn income on a product i have not receive, customer service have been nothing short of a nightmare, am doing my part yet i still have not been assisted. **I need to speak to a manager, someone with the skill set to assist this matter. **or please give me a call at *** *** ****
GetHuman1697114 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman1697114
Dec 5th, 2018 - 2 mons ago
I have an issue with Groupon too
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Seen by 3 customers so far
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Timeline
GetHuman1697114 started working on this issue
Dec 5th, 2018 7:30pm