My name is Phillip Espinoza. Apparently I have two account tied to two email addresses...

GetHuman1646490's customer service issue with Groupon from November 2018

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The issue in GetHuman1646490's own words
My name is Phillip Espinoza. Apparently I have two account tied to two email addresses. I purchased a groupon for an oil change over a year ago that I never used. I probably will not use it since my car is a Mercedes and requires that I take it to the dealership for service. I would like to ask if I can get either a refund or credit to allow me to use for something else. The email attached to this purchase is below. Thanks
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Customer service issue
Reported by GetHuman1646490
Nov 28th, 2018 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 97588 others
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GetHuman1646490 started working on this issue
Nov 28th, 2018 5:28pm