I ordered * Contixo kids headphones on ********. Today I received a Fed Ex package wit...
GetHuman-johshort's customer service issue with Groupon from November 2018
Help with my Groupon issue
First: share to improve GetHuman-johshort's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-johshort's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-johshort will want to follow the link below to head to their help center. We will check on GetHuman-johshort later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-johshort may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-johshort's own words
I ordered * Contixo kids headphones on ********. Today I received a Fed Ex package with * items. (ordered * unicorn and * panda). The package had * unicorn and * panda. I received * separate emails from groupon with my orders on them(* email for the panda and * email for the * unicorns. The tracking on both emails has the same tracking *. I contacted Fed Ex and they said I only had one package. So I need to know where my other unicorn headphones that I paid for are at
GetHuman-johshort did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-johshort fixed the problem
We are waiting for GetHuman-johshort to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.