I am Andrea Weiss, I accidentally ordered twice the same Italian Gold rope chain neckl...
GetHuman-toandrea's customer service issue with Groupon from November 2018
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-toandrea's own words
I am Andrea Weiss, I accidentally ordered twice the same Italian Gold rope chain necklace. Thinking because I didn't get a confirmation * from you. I would order a *nd time. I don't want to get charged twice. I only need * necklace, not *. Please don't charge me for * only *. Thank you. Can't afford * of them. Where is the * I ordered from last week Friday or Saturday. ** inches long for **.**? Please let me know thank you.
GetHuman-toandrea did not yet indicate what Groupon should do to make this right.
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