My issue is for a voucher for Qualtry. I made a mistake and put a different product in...
GetHuman-chopsitt's customer service issue with Groupon from November 2018
Help with my Groupon issue
First: share to improve GetHuman-chopsitt's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-chopsitt's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-chopsitt will want to follow the link below to head to their help center. We will check on GetHuman-chopsitt later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-chopsitt may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-chopsitt's own words
My issue is for a voucher for Qualtry. I made a mistake and put a different product in cart ( only difference was it was a * tone curing board...same size and weight as the one tone board for voucher). So shopping on the * tone was $*.**. I corrected order and voucher took price to zero but shipping jumped over $**! So we make a purchase but get raped on shipping when the same exact item ( different color) cost less than $*! I find that horrible business practices. I haven't placed order yet because frankly I find this to be bull s**t! Please respond back. Thank you. Dawn Lienhop
GetHuman-chopsitt did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-chopsitt fixed the problem
We are waiting for GetHuman-chopsitt to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.