My package is showing as delivered but I have yet to receive my merchandise. I've reac...

GetHuman-parksdec's customer service issue with Groupon from November 2018

22 views
 | 
95384 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-parksdec's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-parksdec's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-parksdec will want to follow the link below to head to their help center. We will check on GetHuman-parksdec later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-parksdec may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-parksdec's own words
My package is showing as delivered but I have yet to receive my merchandise. I've reached out to groupon on multiple occasion to find out how I can get what I paid for. I've been a long term customer and have never had and issue where my I couldn't get a response with a customer service issue. I have made and have an open case with fedex the company that apparently delivered my package. As I stated to fedex I just want what I paid. If someone would PLEASE help
GetHuman-parksdec did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-parksdec fixed the problem
We are waiting for GetHuman-parksdec to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-parksdec fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-parksdec
Nov 27th, 2018 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 22 customers so far
Similar issue to 95384 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-parksdec started working on this issue
Nov 27th, 2018 1:54am