Purchased a Christmas card Groupon and the pictures on the card were very dark and blue...

GetHuman-tarynm's customer service issue with Groupon from November 2018

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GetHuman-tarynm's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-tarynm will want to follow the link below to head to their help center. We will check on GetHuman-tarynm later to make sure it's all set or try to help escalate.
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Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-tarynm's own words
Purchased a Christmas card Groupon and the pictures on the card were very dark and blue. Staples said I had to go through you for a refund and they will refund my shipping cost.
GetHuman-tarynm did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-tarynm
Nov 26th, 2018 - 10 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 94627 others
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Timeline
GetHuman-tarynm started working on this issue
Nov 26th, 2018 6:37pm