This has been a terrible experience using my Groupon through Qualtry. I have tried for...

GetHuman-warmyour's customer service issue with Groupon from November 2018

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The issue in GetHuman-warmyour's own words
This has been a terrible experience using my Groupon through Qualtry. I have tried for three weeks to use my coupon AND evertime it states coupon is invalid. I have viewed the video multiple time AND done exactly what it says to do. I have contact both Groupon AND Qualtry for help. Groupon refers me to Qualtry. Qualtry refers me to the how to video. The codes I have paid for AND given DON’T work. I had pla to give these for Christmas gifts AND now have run out of time. I just want a refund on all three of my Groupons. This is the worse customer service I have ever had. Not having a phone line makes it even worse.
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Groupon

Customer service issue
Reported by GetHuman-warmyour
Nov 25th, 2018 - 10 mons ago
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GetHuman-warmyour started working on this issue
Nov 25th, 2018 5:18pm