I was simply looking at travel deals and my credit card got charged over $*** for somet...

GetHuman1621277's customer service issue with Groupon from November 2018

Help with my Groupon issue
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1621277's own words
I was simply looking at travel deals and my credit card got charged over $*** for something I did not order.
GetHuman1621277 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1621277 fixed the problem
I find the site a bit confusing. In the past, it was not easy for me redeeming groupons or canceling them. Perhaps it is me and my lack of experience with websites, but that must be so for many of us untechies.
Please help with my Groupon issue
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman1621277
Nov 25th, 2018 - 10 mons ago
I have an issue with Groupon too
GetHuman1621277 shared how to fix
Seen by 3 customers so far
Similar issue to 93297 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
GetHuman1621277 started working on this issue
Nov 25th, 2018 1:04pm
GetHuman1621277 confirmed the issue is fixed. Hooray!
Nov 28th, 2018 1:19pm