*. If an item is not available (after a confirmation of order email) it should be commu...

GetHuman-northgah's customer service issue with Groupon from November 2018

92558 similar
0 following
Help with my Groupon issue
GetHuman-northgah's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-northgah will want to follow the link below to head to their help center. We will check on GetHuman-northgah later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-northgah may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-northgah's own words
*. If an item is not available (after a confirmation of order email) it should be communicated to the consumer in another email!**. If an extended warranty was purchased on an item that is not available then the FULL amount of the original charge should be refunded immediately so it is a complete wash in the consumer’s acct. Otherwise the extended warranty should not be offered until the actual order is confirmed and shipped. Why would anyone buy an e tended warranty on an item they do not have? Very questionable business practices!
GetHuman-northgah did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-northgah fixed the problem
We are waiting for GetHuman-northgah to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-northgah fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-northgah
Nov 24th, 2018 - 10 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 92558 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-northgah started working on this issue
Nov 24th, 2018 3:27pm
GetHuman-northgah shared this issue with friends on Facebook
Nov 24th, 2018 3:28pm