I never used the last two groupons I bought for Crumpets in San Antonio and they went o...

GetHuman1612352's customer service issue with Groupon from November 2018

2 views
 | 
91918 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman1612352's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1612352's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1612352 will want to follow the link below to head to their help center. We will check on GetHuman1612352 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1612352 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman1612352's own words
I never used the last two groupons I bought for Crumpets in San Antonio and they went out of business in September. I went to this site at that time and a man told me my account would be credited for $** ($** I paid for each). Now I am buying something else and got an email that they had trouble processing my credit card. It was an expired card. I updated the credit card. Why are they using my credit card? I should have credit in my account but am not able to look at my account. Help, please.
GetHuman1612352 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1612352 fixed the problem
We are waiting for GetHuman1612352 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1612352 fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman1612352
Nov 23rd, 2018 - 10 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 91918 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1612352 started working on this issue
Nov 23rd, 2018 8:01pm