Hi there!**I purchased a Groupon for a ** minute massage at Plum Salon and Spa in Lanca...

GetHuman1601792's customer service issue with Groupon from November 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1601792's own words
Hi there!**I purchased a Groupon for a ** minute massage at Plum Salon and Spa in Lancaster, PA. They called two days ago to confirm my appointment which was to be today at *pm. When I showed up to the spa, a notice was posted on the door that they are permanently closed. No one attempted to reach me, and I have already paid for my Groupon voucher. I am extremely irritated that I was not notified, and am hoping Groupon’s customer service team will be able to assist and refund me.**Thanks so much,*Madison
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Groupon

Customer service issue
Reported by GetHuman1601792
Nov 21st, 2018 - 4 mons ago
I have an issue with Groupon too
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Seen by 4 customers so far
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Timeline
GetHuman1601792 started working on this issue
Nov 21st, 2018 5:46pm