On November **.**** I purchased a trip to Iceland . The Order number is...
GetHuman1589542's customer service issue with Groupon from November 2018
Help with my Groupon issue
First: share to improve GetHuman1589542's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1589542's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1589542 will want to follow the link below to head to their help center. We will check on GetHuman1589542 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1589542 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1589542's own words
On November **.**** I purchased a trip to Iceland . The Order number is ********-******.*Gate * couldn't honor the reservation because they didn't have an airplane. Told me to get my refund back from Groupon. Tried * other dates still they couldn't confirm my reservation. I want my refund of $*,***.** back. It has already been to my credit card company. Need credit asap to off set charges
GetHuman1589542 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1589542 fixed the problem
We are waiting for GetHuman1589542 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.