The curtains I order were dirty. You want me to pay myself to return for refund ! I do...

GetHuman1696670's customer service issue with Groupon from December 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1696670 will want to follow the link below to head to their help center. We will check on GetHuman1696670 later to make sure it's all set or try to help escalate.
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Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1696670's own words
The curtains I order were dirty. You want me to pay myself to return for refund ! I do not think this is fair you sent me dirty white curtains that I could not give as a gift!! I email is *****@***.com . I have been a big user of Groupon in the past but should not have to return a dirty item at my cost for refund !!! Invoice a*d****f-ba**-*a** purchased on ******** for $**.** !!! I can be reached by phone *** *** **** . Please rush send prepaid label to me!!!! FYI I purchased using PayPal
GetHuman1696670 did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman1696670
Dec 5th, 2018 - 2 mons ago
I have an issue with Groupon too
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Seen by 3 customers so far
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GetHuman1696670 started working on this issue
Dec 5th, 2018 6:36pm