I would like a refund for the Printerpix groupon I purchased in Nov. **, ****. The webs...

GetHuman1696667's customer service issue with Groupon from December 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1696667's own words
I would like a refund for the Printerpix groupon I purchased in Nov. **, ****. The website for Printerpix has been impossible to work with to make holiday cards and I haven't gotten all of my questions answered from staff the last couple of days. The groupon code entered kept giving an error message so they gave me a different way to get on the website. But, the program they use doesn't upload pictures properly, has no apparent way to save the project before purchasing, etc. I just purchased and redeemed two groupons to do holiday cards with a different company so I want this Printerpix groupon refunded. Please confirm. Thank you.
GetHuman1696667 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman1696667
Dec 5th, 2018 - 2 mons ago
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Timeline
GetHuman1696667 started working on this issue
Dec 5th, 2018 6:35pm