I purchased a groupon for Royal Oak Tea Spa that never expires. It’s even listed in the...
GetHuman-rmakki's customer service issue with Groupon from December 2018
Help with my Groupon issue
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Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-rmakki's own words
I purchased a groupon for Royal Oak Tea Spa that never expires. It’s even listed in the title. The promotional value expired but the $*** voucher does not. When trying to call this company to make an appointment the company and phone number have been shut down. Now I have a $*** voucher that has not been used. I was wondering if I can get a refund because I did not get to use this Groupon and it was very expensive.
GetHuman-rmakki did not yet indicate what Groupon should do to make this right.
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