I created an account and purchased a Groupon, but when I went to login I was told there...

GetHuman1695785's customer service issue with Groupon from December 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1695785's own words
I created an account and purchased a Groupon, but when I went to login I was told there was no record of my e-mail address (perhaps there was a typo), needless to say, I had to create a *nd account and my credit card was charged twice for the same Groupon (in which I cannot access the first purchase). It seems impossible to contact customer service and I am frustrated as I cannot seem to get this issue resolved. Please call me at ***-***-****
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Groupon

Customer service issue
Reported by GetHuman1695785
Dec 5th, 2018 - 2 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 106937 others
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Timeline
GetHuman1695785 started working on this issue
Dec 5th, 2018 4:51pm