I was gifted a couples massage for my boyfriend and I for our anniversary in February...

GetHuman-bmbackus's customer service issue with Groupon from November 2018

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The issue in GetHuman-bmbackus's own words
I was gifted a couples massage for my boyfriend and I for our anniversary in February. I called to arrange the appointment and the message machine asked for the Groupon number and my name and information. I provided this information expecting a return call to schedule. I never heard back. I called again a different day and time. I never heard anything. I tried a total of * occassions to get in touch with the massage place and have never received any contact back. I would like a refund of the Groupon, given that it has now expired and I have no option to redeem it.
GetHuman-bmbackus did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-bmbackus
Nov 7th, 2018 - 3 mons ago
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Timeline
GetHuman-bmbackus started working on this issue
Nov 7th, 2018 6:08pm