I ordered CBD gummies and purchased them twice(BY MISTAKE) because the first time it di...

GetHuman1488833's customer service issue with Groupon from November 2018

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Help with my Groupon issue
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GetHuman1488833's next move: try the Groupon help center again.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1488833 will want to follow the link below to head to their help center. We will check on GetHuman1488833 later to make sure it's all set or try to help escalate.
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Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1488833's own words
I ordered CBD gummies and purchased them twice(BY MISTAKE) because the first time it didn't seem like it went through. So, one ordered needs to be refunded or not processed through. Now the voucher code they gave me to use on the website says it doesn't work. It's a very simple code so it's not a typo, it just doesn't work. I would like for one ordered to be cancelled out and a promotion code that works.
GetHuman1488833 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
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Groupon

Customer service issue
Reported by GetHuman1488833
Nov 4th, 2018 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 78626 others
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Timeline
GetHuman1488833 started working on this issue
Nov 4th 5:06am