I placed one order for a pro pilates chair totalling $***.**. I immediately received a...

GetHuman-dresd's customer service issue with Groupon from November 2018

78179 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman-dresd's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-dresd's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-dresd will want to follow the link below to head to their help center. We will check on GetHuman-dresd later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-dresd may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-dresd's own words
I placed one order for a pro pilates chair totalling $***.**. I immediately received an email stating there was a problem processing my order and to check payment information (I paid via paypal). I received this message from Paypal "You authorized a transaction to Groupon Inc. Money won't leave your account until Groupon Inc processes your order".*I don't show any activity on paypal as of Nov *, **** yet * transactions of $***.** are on my credit card. I have no idea if i will receive the product and I want $***.** refunded since i only want one item which is what i ordered to begin with.
GetHuman-dresd did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-dresd fixed the problem
We are waiting for GetHuman-dresd to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman-dresd fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-dresd
Nov 3rd, 2018 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 78179 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-dresd started working on this issue
Nov 3rd 7:13pm