I was browsing mattresses had one in my basket was checking out the product but before...

GetHuman1473957's customer service issue with Groupon from November 2018

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The issue in GetHuman1473957's own words
I was browsing mattresses had one in my basket was checking out the product but before I went to do any ordering a tick came up to confirm a purchase which I didn’t do, when I looked to see what had happened groupon are saying I have purchased * matttresses which I don’t want have emailed numerous times to cancel them but have no reply I understand I am very upset and concerned that two mattresses are going to turn up which I cannot afford and didn’t order. Soon as this happened which was Thursday morning I have tried to cancel. Please help Pat Lightoller
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Groupon

Customer service issue
Reported by GetHuman1473957
Nov 2nd, 2018 - a mon ago
I have an issue with Groupon too
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Seen by 1 customer so far
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Timeline
GetHuman1473957 started working on this issue
Nov 2nd 10:28pm