I've been trying to set up an appointment for a massage. Just was able to get a hold o...

GetHuman1464676's customer service issue with Groupon from November 2018

1 view
 | 
77217 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman1464676's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1464676's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1464676 will want to follow the link below to head to their help center. We will check on GetHuman1464676 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1464676 may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1464676's own words
I've been trying to set up an appointment for a massage. Just was able to get a hold of the owner. I was just told she's booked * to * weeks out. And since the groupon expires in * days. I won't be able to get the full one hour massage as stated. I would have to use as credit. So I would have to pay more than double what I paid now for the service. So I would like a refund. It is massage with Anne Marie. Thank you
GetHuman1464676 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1464676 fixed the problem
We are waiting for GetHuman1464676 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman1464676 fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman1464676
Nov 1st, 2018 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 77217 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1464676 started working on this issue
Nov 1st 4:11pm