I bought two groupons and the seller refuse to accept the second one

GetHuman-linazelc's customer service issue with Groupon from October 2018

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Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-linazelc will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-linazelc can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-linazelc's own words
The problem: I bought two groupons and the seller refuse to accept the second one
GetHuman-linazelc did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
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Groupon

Customer service issue
Reported by GetHuman-linazelc
Oct 24th, 2018 - a yr ago
I have an issue with Groupon too
Not resolved
Seen by 4 customers so far
Similar issue to 73928 others
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Timeline
GetHuman-linazelc started working on this issue
Oct 24th, 2018 5:47pm