I bought to Groupon vouchers for the Catalina Flyer Newport Beach to Catalina for me an...

GetHuman1378715's customer service issue with Groupon from October 2018

5 views
 | 
71980 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman1378715's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1378715's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1378715 will want to follow the link below to head to their help center. We will check on GetHuman1378715 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1378715 may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1378715's own words
I bought to Groupon vouchers for the Catalina Flyer Newport Beach to Catalina for me and my fianc*. I booked them for October **th, **** and the voucher expires November **,****. I got an email yesterday informing me that the flyer got canceled due to having problems with the bought. On the email I was told I was able to get refund since my flyer got canceled, so I’ll would like my money back for both of my vouchers.
GetHuman1378715 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1378715 fixed the problem
We are waiting for GetHuman1378715 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman1378715 fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman1378715
Oct 19th, 2018 - 25d ago
I have an issue with Groupon too
Not resolved
Seen by 5 customers so far
Similar issue to 71980 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1378715 started working on this issue
Oct 19th 10:52pm