I made a purchase tonight ******** and saw that it was sent to the wrong email. I quick...

GetHuman1374223's customer service issue with Groupon from October 2018

71549 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman1374223's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1374223's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1374223 will want to follow the link below to head to their help center. We will check on GetHuman1374223 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1374223 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman1374223's own words
I made a purchase tonight ******** and saw that it was sent to the wrong email. I quickly cancelled the whole thing and set up correct account and reordered. It was sent to an email I have no access to so I don’t know if it was cancelled on your end. I called my credit card company and they said it was charged twice. The first order was sent to wrong email with my credit card info. I took a screenshot so I can give you the wrong email address. Please let me know if you refunded one of the charges for $***. There should only be one purchase of $*** not two.*Thank you.
GetHuman1374223 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1374223 fixed the problem
We are waiting for GetHuman1374223 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman1374223 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1374223
Oct 19th, 2018 - 3 mons ago
I have an issue with Groupon too
Not resolved
Seen by 4 customers so far
Similar issue to 71549 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1374223 started working on this issue
Oct 19th, 2018 6:26am