I purchased a groupon for a spirit Baltimore dinner cruise for ********. Shortly after...

GetHuman-aarmiger's customer service issue with Groupon from October 2018

2 views
 | 
71487 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-aarmiger's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-aarmiger's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-aarmiger will want to follow the link below to head to their help center. We will check on GetHuman-aarmiger later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-aarmiger may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-aarmiger's own words
I purchased a groupon for a spirit Baltimore dinner cruise for ********. Shortly after purchasing I received an email stating that there are no longer any cruises available for that date, apologizing for any inconveniences and offering alternative dates available in which I am unable to do. With this being said I would like my purchase refunded since I made purchase for the cruise on the **st being that it was showing available.
GetHuman-aarmiger did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-aarmiger fixed the problem
We are waiting for GetHuman-aarmiger to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman-aarmiger fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-aarmiger
Oct 19th, 2018 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 71487 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-aarmiger started working on this issue
Oct 19th 12:03am