Please process my Costa cruise immediately so I can book with Costa before they are sol...

GetHuman-pjceccon's customer service issue with Groupon from October 2018

Help with my Groupon issue
The issue in GetHuman-pjceccon's own words
Get two vouchers....valid credit cards are processing...so frustrating ... Please process my Costa cruise immediately so I can book with Costa before they are sold out for the date that I booked flights to Ft Lauderdale. Please confirm that payment was received as I paid but it said "no payment when I checked My Groupons. Order is still processing after two hours. I need two voucher numbers to book cruise.
I was told by Costa to book flights first which I did....now cruise may be sold out by the time I resolve this payment issue. We have tried several VALID CARDS Without success.
I want to talk to a person not a live chat! Call me at ***-***-**** immediately as I have spent two full days on this issue.
I have been Groupon from the start!
Many live chats and several rebooking to no avail.
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Groupon

Costa Cruise ******** -********
Customer service issue
Reported by GetHuman-pjceccon
Oct 18th, 2018 - 25d ago
I have an issue with Groupon too
Fixed
Seen by 5 customers so far
Similar issue to 71317 others
0 customers following this
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Timeline
GetHuman-pjceccon started working on this issue
Oct 18th 6:23pm
GetHuman-pjceccon indicated the issue is not fixed yet.
Oct 19th 6:36pm
GetHuman-pjceccon indicated the issue is not fixed yet.
Oct 19th 6:38pm
GetHuman-pjceccon indicated the issue is not fixed yet.
Oct 19th 6:43pm