Hello, I would like to return SonyCleanPlatimunHDX Sonic Technology Electric Toothbrus...

GetHuman-yanasamr's customer service issue with Groupon from October 2018

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GetHuman-yanasamr's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-yanasamr will want to follow the link below to head to their help center. We will check on GetHuman-yanasamr later to make sure it's all set or try to help escalate.
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Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-yanasamr's own words
Hello, I would like to return SonyCleanPlatimunHDX Sonic Technology Electric Toothbrush: Rose Gold* Tothbrush with Eight heads. The customer service team I have contacted back in July said for the larger items the label wouldn't print due to the item size is too big and that they will arrange a pick up delivery from my house but nothing has ever been done. Instead they sent me the link to print the label for me to return it myself but the label wouldn't print as the item to big! I desperately need to return this item and to get my refund. I am looking forward to resolve it ASAP.*Thanks!
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Groupon

Customer service issue
Reported by GetHuman-yanasamr
Oct 18th, 2018 - a mon ago
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GetHuman-yanasamr started working on this issue
Oct 18th 12:01pm