We purchased a Groupon * days before our wedding to use on our honeymoon in California...

GetHuman-gemsong's customer service issue with Groupon from October 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-gemsong will want to follow the link below to head to their help center. We will check on GetHuman-gemsong later to make sure it's all set or try to help escalate.
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Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-gemsong's own words
We purchased a Groupon * days before our wedding to use on our honeymoon in California( Sapphire Hills Winery * course meal and wine pairing for two). When we called for the reservation, we were told they were fully booked with no room for us during our entire stay in California. *Considering the fact that we live in CT& will probably not make it back to CA in the near future, we would like a full refund of our money. We are extremely disappointed that we were turned away during such a special time.*S
GetHuman-gemsong did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-gemsong
Oct 18th, 2018 - a mon ago
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Seen by 2 customers so far
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Timeline
GetHuman-gemsong started working on this issue
Oct 18th 1:04am