I ordered paintballing for me and my friends and it did not go through so we ordered it...

GetHuman-josenico's customer service issue with Groupon from October 2018

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The issue in GetHuman-josenico's own words
I ordered paintballing for me and my friends and it did not go through so we ordered it again and it went through. We used it and that was the end of it until Groupon charged me for both uses even though I only used one. We called the bank to let them know and they refunded the amount but after an investigation, they said we used both groupons and charged us again. I check my groupon app and it shows me I have a groupon that expired that I never used for the place and that was what I was charged. I would like to be refunded for this expired groupon please.
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Groupon

Customer service issue
Reported by GetHuman-josenico
Oct 13th, 2018 - 2 mons ago
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GetHuman-josenico started working on this issue
Oct 13th 2:08pm