I’ve been emailing the customer service email but no respond. To this is my fourth time...

GetHuman1337529's customer service issue with Groupon from October 2018

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GetHuman1337529's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1337529 will want to follow the link below to head to their help center. We will check on GetHuman1337529 later to make sure it's all set or try to help escalate.
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Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1337529's own words
I’ve been emailing the customer service email but no respond. To this is my fourth time having to email about this one problem. I had purchased a group on on September ** for the jet ski deal. Before purchasing the $** deal of two for ** minutes ride, I called the company and they text me all the information that I needed to know. Once they told me that I purchased the deal. I called back and there was no answer. So the place texted me saying that there was extra fees now. I no longer wanted to do the deal since they were unclear about the prices. I very much would like a refund for this since this is taking forever!! Thanks.
GetHuman1337529 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman1337529
Oct 13th, 2018 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 68891 others
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Timeline
GetHuman1337529 started working on this issue
Oct 13th 11:26am