Purchased wrong groupon want to refund within the two hour frame. I didn't see where I...

GetHuman1335424's customer service issue with Groupon from October 2018

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GetHuman1335424's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1335424 will want to follow the link below to head to their help center. We will check on GetHuman1335424 later to make sure it's all set or try to help escalate.
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Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1335424's own words
Purchased wrong groupon want to refund within the two hour frame. I didn't see where I had to use this groupon during Thursday- Sunday. This time frame wont work for me.
GetHuman1335424 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
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Groupon

Customer service issue
Reported by GetHuman1335424
Oct 12th, 2018 - 5d ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 68760 others
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Timeline
GetHuman1335424 started working on this issue
Oct 12th 10:14pm