I purchased four tickets in the amount of $*** for pure Naples a boat that takes you ou...
GetHuman1334313's customer service issue with Groupon from October 2018
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Help with my Groupon issue
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GetHuman1334313's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1334313 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1334313 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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Before contacting them, items GetHuman1334313 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1334313's own words
I purchased four tickets in the amount of $*** for pure Naples a boat that takes you out. Due to heavy thunder and lightning pure Naples canceled this reservation on September **, **** this cancellation was sent to you. The number was PFL******* * I have been writing on most every single day to receive this refund on September ** I received a note from Shahbaz Umar indicating that I would receive a refund of $*** in ** days. My check ticket ID number was ******************. Every day I try to contact you you asking where is my refund no one ever responds and I also leave my phone number ***-***-****. Could someone please call me. Sheila Moore. Please note my name is spelled wrong on your correspondence last name is MORRe
GetHuman1334313 did not yet indicate what Groupon should do to make this right.
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