I purchased four tickets in the amount of $*** for pure Naples a boat that takes you ou...

GetHuman1334313's customer service issue with Groupon from October 2018

2 views
 | 
68648 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman1334313's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1334313's next move: try the Groupon help center again.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1334313 will want to follow the link below to head to their help center. We will check on GetHuman1334313 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1334313 may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1334313's own words
I purchased four tickets in the amount of $*** for pure Naples a boat that takes you out. Due to heavy thunder and lightning pure Naples canceled this reservation on September **, **** this cancellation was sent to you. The number was PFL******* * I have been writing on most every single day to receive this refund on September ** I received a note from Shahbaz Umar indicating that I would receive a refund of $*** in ** days. My check ticket ID number was ******************. Every day I try to contact you you asking where is my refund no one ever responds and I also leave my phone number ***-***-****. Could someone please call me. Sheila Moore. Please note my name is spelled wrong on your correspondence last name is MORRe
GetHuman1334313 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1334313 fixed the problem
We are waiting for GetHuman1334313 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman1334313 fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman1334313
Oct 12th, 2018 - 2 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 68648 others
0 customers following this
Follow this issue to see how it gets fixed