My family purchased * Groupons for a total of ** people to ride horses at pot a gold Br...

GetHuman-aleeaub's customer service issue with Groupon from October 2018

1 view
 | 
68455 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-aleeaub's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-aleeaub's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-aleeaub will want to follow the link below to head to their help center. We will check on GetHuman-aleeaub later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-aleeaub may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-aleeaub's own words
My family purchased * Groupons for a total of ** people to ride horses at pot a gold Branson, MO. One hour before the ride was supposed to take place pot a gold contacted us and canceled the ride stating weather issues. It is not raining nor is it expect to rain until after the ride would have concluded. When I asked for a refund they stated that Groupon would refund us, but I don’t see an area how to ask you for a refund. Also it looks like pot a gold has redeemed all * vouchers and has marked it as if we had taken the ride. *Alicia Lee
GetHuman-aleeaub did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-aleeaub fixed the problem
We are waiting for GetHuman-aleeaub to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman-aleeaub fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-aleeaub
Oct 12th, 2018 - 6d ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 68455 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-aleeaub started working on this issue
Oct 12th 3:20pm