I had ordered id tags for my dogs but the shipping is out of hand. I tried to change t...

GetHuman-tgranhol's customer service issue with Groupon from October 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-tgranhol will want to follow the link below to head to their help center. We will check on GetHuman-tgranhol later to make sure it's all set or try to help escalate.
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Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-tgranhol's own words
I had ordered id tags for my dogs but the shipping is out of hand. I tried to change them many times but it never gives me an option.
GetHuman-tgranhol did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
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Groupon

Customer service issue
Reported by GetHuman-tgranhol
Oct 12th, 2018 - 10d ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman-tgranhol started working on this issue
Oct 12th 3:03pm