Ordered Lucid bed topper on ******* with estimated delivery on *******. Order * *****i...

GetHuman-mydogday's customer service issue with Groupon from October 2018

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The issue in GetHuman-mydogday's own words
Ordered Lucid bed topper on ******* with estimated delivery on *******. Order * *****i**** tracking * ************. Today is ******* & my order has still not arrived. I have contacted Groupon twice through customer service link on their site. The response was that they couldn't (really??) track my order, offered a credit for future order or suggested I could just wait to see if it showed up. I wrote back that I was unsastisfied & wanted them to either re-order my merchandise & fast ship it to me or refund my Visa. That was on ****** & they have yet to contact me. Would really appreciate this matter being expediated. Thank you,*Kathy Sandaine
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Groupon

Customer service issue
Reported by GetHuman-mydogday
Oct 10th, 2018 - a mon ago
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GetHuman-mydogday started working on this issue
Oct 10th 3:49pm