I purchased a groupon for a photobooth and the company does not follow through with pro...

GetHuman1249485's customer service issue with Groupon from October 2018

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Help with my Groupon issue
GetHuman1249485's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1249485 will want to follow the link below to head to their help center. We will check on GetHuman1249485 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1249485 may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1249485's own words
I purchased a groupon for a photobooth and the company does not follow through with providing service nor do they refund any money. There are several documented incidents on yelp validating this statement. Please call me as soon as possible.
GetHuman1249485 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1249485 fixed the problem
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Groupon

Customer service issue
Reported by GetHuman1249485
Oct 2nd, 2018 - 6 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 64796 others
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Timeline
GetHuman1249485 started working on this issue
Oct 2nd, 2018 8:44pm
GetHuman1249485 shared this issue with your circles on Google+
Oct 2nd, 2018 8:46pm
GetHuman1249485 shared this issue with others over email
Oct 2nd, 2018 8:46pm