I placed a order for some socks with Groupon but received the wrong item. *Don’t want a...

GetHuman1189486's customer service issue with Groupon from September 2018

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Help with my Groupon issue
GetHuman1189486's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1189486 will want to follow the link below to head to their help center. We will check on GetHuman1189486 later to make sure it's all set or try to help escalate.
The issue in GetHuman1189486's own words
I placed a order for some socks with Groupon but received the wrong item. *Don’t want a refund - just send me what I ordered. ( exchange for the correct item)
GetHuman1189486 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
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Groupon

Customer service issue
Reported by GetHuman1189486
Sep 24th, 2018 - 9 mons ago
I have an issue with Groupon too
Fixed
Seen by 6 customers so far
Similar issue to 61864 others
0 customers following this
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Items needed
Name on account
Email on account
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Timeline
GetHuman1189486 started working on this issue
Sep 24th, 2018 3:21am
GetHuman1189486 indicated the issue is not fixed yet.
Sep 26th, 2018 12:03am
GetHuman1189486 indicated the issue is not fixed yet.
Sep 26th, 2018 6:45am
GetHuman1189486 indicated the issue is not fixed yet.
Sep 26th, 2018 6:48am
GetHuman1189486 indicated the issue is not fixed yet.
Sep 26th, 2018 7:00am