I have been waiting to receive a refund on a iPhone that I purchased for ***.** and tod...

GetHuman-tro's customer service issue with Groupon from September 2018

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The issue in GetHuman-tro's own words
I have been waiting to receive a refund on a iPhone that I purchased for ***.** and today I just saw that I was given a credit for ***.** Groupon bucks. I paid with a credit card so I would like a credit back to my card in the same amount. It took almost ** days to receive an item that said * day shipping and in that time I purchased another phone from the store. So I return the phone know as soon as I was able to figure out how to get a return label. The phone was return in less than a week of receiving it. There was nothing that stated i would be getting a Groupon credit, instead of how I paid for it. I would like my money back. I don't shop on Groupon enough to spend $***.
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Groupon

Customer service issue
Reported by GetHuman-tro
Sep 20th, 2018 - 6 mons ago
I have an issue with Groupon too
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Timeline
GetHuman-tro started working on this issue
Sep 20th, 2018 11:50pm