I ordererd some wine from Groupon on Sept * and it was $**.** plus shipping. I went to...

GetHuman1167103's customer service issue with Groupon from September 2018

60469 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman1167103's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1167103's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1167103 will want to follow the link below to head to their help center. We will check on GetHuman1167103 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1167103 may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1167103's own words
I ordererd some wine from Groupon on Sept * and it was $**.** plus shipping. I went to use the voucher and it now shows $*** . We are seniors and no way can we afford this. I have tried and tried and tried unsuccessfully to stop this and chatted on line to Raja (supervisor ) and I would just like to cancel this. I have spent WAY to much time with this. Please advise.. Number one choice - cancel the whole thing. Number two - I would just like like to get the $** wine deal
GetHuman1167103 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1167103 fixed the problem
We are waiting for GetHuman1167103 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman1167103 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1167103
Sep 19th, 2018 - 6 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 60469 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1167103 started working on this issue
Sep 19th, 2018 6:47pm