Hi My order (*****-******-******), placed on * September **** hasn't arrived but I disc...

GetHuman-imibono's customer service issue with Groupon from September 2018

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The issue in GetHuman-imibono's own words
Hi My order (*****-******-******), placed on * September **** hasn't arrived but I discussed returning it with one of your agents on * September **** (Chat Ticket ID : ******************) as my wife said I ordered the wrong item. We have since ordered the correct item (order *****-******-******) placed on * September **** and it has arrived. Your agent said we could get a refund for the first item but we would have to return once it arrived. I tried to track the order but the ADSOne site doesn't recognise the tracking no ******. If there is a delay in sending the item can the order be cancelled or not sent and a refund issued? Thanks Mike
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Groupon

Customer service issue
Reported by GetHuman-imibono
Sep 22nd, 2018 - 6 mons ago
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GetHuman-imibono started working on this issue
Sep 22nd, 2018 2:06am