I purchased a Groupon I made an appointment and the woman did not make the appointment...

GetHuman-bezadani's customer service issue with Groupon from September 2018

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Help with my Groupon issue
GetHuman-bezadani's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-bezadani will want to follow the link below to head to their help center. We will check on GetHuman-bezadani later to make sure it's all set or try to help escalate.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-bezadani's own words
I purchased a Groupon I made an appointment and the woman did not make the appointment. I think I refunded it but I still have the money in my Groupon account and I would like to have it refunded to my bank account. Thank you.
GetHuman-bezadani did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-bezadani
Sep 2nd, 2018 - a yr ago
I have an issue with Groupon too
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Seen by 13 customers so far
Similar issue to 54303 others
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Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-bezadani started working on this issue
Sep 2nd, 2018 8:57pm
GetHuman-bezadani indicated the issue is not fixed yet.
Sep 5th, 2018 10:12pm