I bought three Groupon tickets for Skydiving Branstable. We going to use two of them, b...

GetHuman-bsaldaus's customer service issue with Groupon from August 2018

Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-bsaldaus's own words
I bought three Groupon tickets for Skydiving Branstable. We going to use two of them, but one person was told that due to a fractured neck injury they will not allow this individual to jump. I was told to contact Groupon for refund for that one person. My oder number is ****-******-******. This Groupon expires on *****. I appreciate your attention to this and look forward to your response. You also can reach me on my cell ***-***-****
GetHuman-bsaldaus did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-bsaldaus
Aug 28th, 2018 - 4 mons ago
I have an issue with Groupon too
Fixed
Seen by 5 customers so far
Similar issue to 52585 others
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Timeline
GetHuman-bsaldaus started working on this issue
Aug 28th 4:44pm
GetHuman-bsaldaus indicated the issue is not fixed yet.
Aug 28th 7:02pm