I purchased a mani*pedi package in hopes of using it for a special occasion last month...

GetHuman-czertu's customer service issue with Groupon from August 2018

Help with my Groupon issue
The issue in GetHuman-czertu's own words
I purchased a mani*pedi package in hopes of using it for a special occasion last month. When I initially called the lady was out of town for * weeks and I couldnt use it. I thought “Well, it happens maybe I could use it for another event in early September...” So I call today, and she cant do any appointments after *pm because its * hour thing and they close at *. I cannot get pff early enough to make any of the appointments. Great. The fine print says **-*pm and is misleading. It doesnt say lasT appointment at * pm. I would please like a refund on this order. I will say- I love Groupon and have never had an issue or felt misled until now. Thank you for your time!
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Customer service issue
Reported by GetHuman-czertu
Aug 24th, 2018 - 4 mons ago
I have an issue with Groupon too
Seen by 3 customers so far
Similar issue to 51278 others
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GetHuman-czertu started working on this issue
Aug 24th 10:26pm
GetHuman-czertu indicated the issue is not fixed yet.
Aug 24th 11:43pm